Car rental terms

This page has brief car rental terms, download detailed car rental terms in PDF format here Car rental terms. Car rental terms can also be found in our office. Car rental terms apply mutatis mutandis to other rental terms.

1. Customer / Driving license

Valid driving license and at least years driving experience and also a minimum age of 21 years (groups G - M 23 years). A maker of a contract is responsible that driver has a driving license. We do not have additional charge for extra drivers.

2. Fuel and electricity

Fuel is not included in the cost. The tank is full both when received by a customer and upon return to car rental. The hybrid vehicle's battery is not charged when the vehicle is picked up and the hirer does not need to charge it when returning it.

3. Insurance protection

Rental charge includes traffic, motor vehicle, fire and theft insurance. The customer's excess can be reduced upon payment of an additional premium. The customer shall be liable to pay in full any damage attributed to willfulness, gross negligence or carelessness by the customer.

Check more detailed info from the Insurance-page.

4. Rental payment

The rent is charged in advance. Payment can be made by credit cards accepted by RentCenter. If the car is returned before the end of the rental period, the rent will not be refunded.

5. Parking tickets, fines, road tolls etc.

The customer is responsible for all the above costs and other comparable fees and all consequent recovery cost. We charge a processing fee for processing payments that the customer could have paid in advance or upon formation of the payment obligation.

6. Returning the vehicle

Unless agreed otherwise, the vehicle should be returned to the car rental point from where it was rented. In case of an over one hour delay, late fee equal to an 24 hour rental fee will be charged, unless otherwise agreed in advance. The late fee does not entitle the hirer to extend the right to use the product. If the return is delayed, the hirer must compensate all or any losses incurred by the rental agency because of the delay.

7. Purchase tax

Rental charges include value added tax 25,5 %.

8. Un-canceled reservation and cancelling reservation

If a reservation is not cancelled 24 h before rental should start and rented item is not collected, 100 e cancellation fee will be charged, unless otherwise agreed. Reservation can be changed or canceled via e-mail toimisto@rentcenter.fi or by calling +358 3 2606 500. If you cancel via e-mail, we will confirm the cancellation and then cancellation is valid.

If the product is not picked up at the start of the rental period or at least one hour after the start time, the reservation will be canceled, unless otherwise agreed.

The rental agency is entitled to cancel the rental agreement in force major situations e.g. breakdown of the car.

9. Animals and smoking

Animals or smoking in the cars is prohibited. If there has been animals or smoking in the car, a minimum sum of 100 e will be charged as a cleaning cost.

10. Location device

Vehicles and machines are equipped with a location device.