Car rental terms

This page has brief car rental terms. Download detailed car rental terms in PDF format here Car rental terms. You can also find the car rental terms in our office. These terms apply mutatis mutandis to other rentals.

1. Customer / Driving license

A valid driver's license is required, as well as at least one year of driving experience and a minimum age of 21 years (groups G-M require 23 years). The person who makes the contract is responsible for ensuring that the driver has a license. There is no additional charge for extra drivers.

2. Fuel and electricity

Fuel is not included in the cost. The tank is full when the customer receives the vehicle and when the customer returns the vehicle. The battery in the hybrid vehicle is not charged when the vehicle is picked up, and the renter does not need to charge it when returning it.

3. Insurance protection

The rental charge includes traffic, motor vehicle, fire, and theft insurance. The customer's excess can be reduced by paying an additional premium. The customer is liable for any damage attributed to willfulness, gross negligence, or carelessness.

CSee the Insurance-page for more detailed information.

4. Rental payment

Rent is charged in advance. Payment can be made with credit cards accepted by RentCenter. If the car is returned before the end of the rental period, the rent will not be refunded.

5. Parking tickets, fines, road tolls etc.

Parking tickets, fines, road tolls etc., are the responsibility of the customer, as are all comparable fees and consequent recovery costs. We charge a processing fee for payments that the customer could have paid in advance or at the time the payment obligation was formed.

6. Returning the vehicle

Unless otherwise agreed upon, the vehicle should be returned to the rental location from which it was rented. In case of a delay of more than one hour, a late fee equal to the cost of a 24-hour rental will be charged, unless otherwise agreed upon in advance. Payment of the late fee does not entitle the hirer to an extension of the rental period. If the return is delayed, the hirer must compensate the rental agency for any losses incurred because of the delay.

7. Purchase tax

Rental charges include 25,5 % value added tax.

8. Uncancelled and cancelling reservations

If a reservation is not cancelled at least 24 h before rental is set to begin and the rented item is not collected, 100 e cancellation fee will be charged, unless otherwise agreed upon. Reservations can be changed or canceled by emailing toimisto@rentcenter.fi or calling +358 3 2606 500. If you cancel via email, we will confirm the cancellation, at which point the cancellation will be valid.

If the product is not picked up at the start of the rental period or at least one hour after the start time, the reservation will be canceled, unless otherwise agreed upon.

The rental agency is entitled to cancel the rental agreement in cases of force majeure situations e.g. car breakdown.

9. Animals and smoking

Animals and smoking in the cars are prohibited. If there are signs of animals or smoking in the car, a minimum fee of 100 e will be charged for cleaning.

10. Location device

Vehicles and machines are equipped with a location device.